Landmark Honda Complaint - Bait & Switch - Avoid Landmark Honda!
ALEXANDRIA, VIRGINIA -- I went in today to purchase my new Accord V6 EX-L from the internet salesperson at Landmark Honda, VA. I had already agreed to a price via email of $200 below invoice on this car with no processing fee, and no appearance package, but when I'd asked for that to be confirmed in writing they backed away from that deal and started pushing just invoice price and then they could waive the other fees and packages. I smelled a rat but was willing to buy at that price still.
Anyway, I went in today to do the deal and I'm told by the sales person that the manager who authorized the price of invoice + TTL was out and the current manager wanted the $299 processing fee and the $495 appearance package.
They refused to honor their own deal and in a matter of a day they pushed up the price on the car $1,000. All the managers there and the internet sales person I dealt with are crooks. They are out to con the customer. I was disgusted by how they treat their customers. If they weren't going to sell me the car at the negotiated price they should have never offered it to me. Nobody forced them to offer $200 below invoice or even invoice for that matter.
Buyer beware of Landmark Honda, VA. They are out to scalp you. They are very arrogant and rude and I'm taking my business elsewhere, to a dealer that isn't full of BS and out to con their customers.