Dell Computer Corporation Complaint - Well, so much for that!
SALEM, OREGON -- One week ago, I received a shiny new Dell Inspirion 531S with Windows Vista. I was overjoyed to find that, unlike my old computer, which needed a flimsy USB wireless receiver, it had a wireless NIC.
I should have known better than to expect any wireless connection to be stable in the first place, but hey, I was excited. Give me a break.
The first day my connection was perfect. I was on the thing five hours straight and had absolutely no problems with it. The second day was much the same. It was refreshing to have a computer that just plain worked, without randomly disconnecting from the internet all the time.
The third day things started to get weird. I would get disconnected now and then, but reconnecting was fairly simple.
The problems continued to get weirder and weirder, and the solutions seemed more and more random. I used Vista's "diagnose and repair" many, many times. It was simple at first, but it continued to get harder and harder to reconnect, and harder to stay connected once I was on.
Often times I would be connected to the local network, but I couldn't get to the internet.
Approximately three hours ago, after a long battle to stay connected, it ceased to function entirely. No internet, no local connection, no nothing.
Desperate to figure out what the problem was, I checked to see if my Nintendo Wii's wireless was working. As usual, the connection was perfect (If only they made computers like that! I have NEVER had a problem with my Wii's connection!) So, I've determined it's not a problem with the router.
Needless to say, I think the Dell will be going back to the store. Ah, parting is such sweet sorrow...