National Home Protection Complaint - Home Warranty Fraud
NEW YORK, NEW YORK -- Did not enter into an agreement with this company. If you have a claim, and their contractor says the unit needs to be replaced, they will say they are going to replace it with the cheapest unit avail. The replacement units are never in stock so they try to cash you out. (they wanted to replace my $1100.00/3 year old dishwasher with a $250.00 no name brand) When you try to get answers, they are rude (if you wait the 15 - 20 minutes on hold) Their supervisors will not call back, the owner did not respond to a letter written to him, and they do not respond to the BBB.
Your money is better spent on a reputable home warranty company.