Cheaptickets.com Complaint - Cheaptickets Cheats - airline ticket
At the beginning of this year I needed to book a flight from Florida to Denver for my daughter.
I went to Cheaptickets.com and found a flight from Orlando to Denver and proceeded to book the flight. It rejected my credit card. I don't know why, I have a perfectly good credit card. Frustrated I decided to try a different web page and ended up paying $40.00 more for tickets to Denver through Frontier Airlines webpage, but they had no problem with my credit card. Although Cheaptickets declined my credit card and gave me no itinerary to print out, they still charged me $225.00 for tickets to Denver. I didn't find this out until I got my credit card bill. I called Cheaptickets and they were extremely rude and told me they had sent me a confirmation e-mail 8 minutes after I booked the flight. WHY WOULD I CHECK MY E-MAIL FOR A CONFIRMATION WHEN THEY REJECTED MY CREDIT CARD? They told me I should call United Airlines and maybe they would let me use the ticket later in the year. My daughter went on a church retreat in Colorado, there is no other reason for me to use one (one-way) ticket for Denver. I called my credit card company and they disputed it and took it off my credit card. Now Cheaptickets is turning me over to a collection agency!
I called them again and explained the whole thing over again. Again they refused to listen and told me that they could see nowhere that my card was rejected. I asked why I would book a flight 3 minutes later and pay $40.00 more if I already had a ticket from them. "I don't know maim, unfortunately we have a lot of people who do things like that." She basically told me I was lying about my credit card being declined.
So I told her I was going to let everyone I know what happened, that I would e-mail everyone and post it on the internet. " Fine maim, do what you want."
So I will pay because I don't want to be turned over to a collection agency. All together it is now $490.00 for a one way flight to Denver.
PLEASE DON'T USE CHEAPTICKETS.COM FOR ANYTHING!!!!!!!