Northwest Airlines Informative - Please Do not Travel with NWA
It was my first experience with NWA. I had got an assigned seat on the exit, so I could have more leg room, and also was told that the flight was not going to be full. It was 10 minutes before boarding when the announced that the flight was going to be delayed because they had to pick up another flights passengers, due to the other flight cancelling.
I had no problem, because I wasn't in much of a rush, and had already picked a seat. It took them three hours before we started to board the plane not only that but they changed my seating and stuck in me in a middle seat. I went up and complained, the only answer I got was sir we can't do anything about that, you should have picked your seat when you had the chance, Pick my seat when I had the chance, excuse me lady I picked my seat and you guys changed.
Then I asked for a refund, but they said that all sales were final, my flight back was one of the worst 6hr flights I ever been in, and I travel at least once a month.