Pep Boys Complaint - Warranty
PEP BOYS 6600 BALTIMORE PIKE, MARYLAND -- I bought an o2 sensor from that store I cant find the receipt. I called that location and no one seemed to know that there is a lifetime warranty on that sensor. The guy on the other end told me the manager was to busy to talk to me and I should call back tomorrow. Any how I was under the impression with
some type of personnel info they would be able to pull up my history like at other auto parts stores . I was wrong. The guy at that parts counter told me they had no warrantys on that part. Another store location tells me there is a lifetime warranty. Can you please help me get my warranty honored. So I call the contact # and get a guy on the line from INDIA(he told me so)
could not speak English very well.And could not help locate that transaction.I am at a loss with this issue, I guess if shop there just don't loose your ticket because thats all you are is a number not a name.
True story. 12/19/07