General Motors Complaint - 2007 Yukon Too Complex
36541 -- Hello,
My wife and I have a 07 Yukon. It has a V-8 with active fuel control. The truck has some problems. It is a year old and just out of warranty. I have been to the dealer many times. The radio quit, the ac/heater/defroster quit. The passing gear would not engage and the fuel economy was terrible. 16mph, not sure what the active fuel control is for. Dodge dose this good with a plain v-8.
Anyhow, I have bought Chevy/GMC several times. I am very disappointed with the new vehicles. I was able to contact the customer service department, and the above problems were worked on and the radio was replaced by GM. I only had to pay 200.00 for the tech to reprogram the truck’s computer to fix the Passing gear problem.” Lucky Me"
Well the radio was fixed, the climate control still does not work, and we do not attempt to pass anybody or pull out in traffic unless we have plenty of time. We have come to realize that McConnell Cadillac is just patronizing us. They do not know how to fix it. My wife is tired of me taking the truck back and forth to McConnell and paying money for them to reprogram the climate control that does nothing. The person at the dealership is nice, but is not serious about fixing the problem. He just wants this vehicle out of his hair.
I could understand if I was complaining about the temp if, it was a degree off, but if I have to keep adjusting the temp up and down to regulate it, something is not right. I have to turn the temp above 88 degree to get it to start warming up. Then if I get on the highway the blower speeds up and the temp drops to cool.. Sometimes it is the opposite, I can run the temp down to 60 and it is still blowing hot air. We have to roll the windows down. The service guy has give many explanations that change every time I go back. One time they told me they reprogrammed it, one time they replaced a part, one time they told me the found a wire unplugged in the back of the unit. Whatever...
We paid a lot of money for this truck . The motor is the 5.3 300hp and it drives like a 125hp. It has a little power until you try and use it, the AC is a nightmare, and the MPH is far from what is posted on the sticker.
We like the ride, it is smooth, but we would like to have the rest of the package, it is not like we are not paying for it....
This vehicle has 40,000 miles.
What should I do with this truck? Just accept that $42,000.00 does not buy much?
The real reason GM moved their warranty out to 100,000 miles, is so that previous customers will buy from them.
If I buy another vehicle, I will buy one with roll up windows and big knobs on the HVAC. GM has complicated their system so well they can not even fix it. Active fuel control, are you kidding me, more like power reducer.