Winn-Dixie Stores Complaint - Horrible Customer Service Awaits...Go to Costco!! (or even Publix and Wal-Mart)
PEMBROKE PINES, FLORIDA -- Today, because of the holiday rush at the nearby Publix, Costco, and Wal-Mart I made the mistake of going into a Winn-Dixie to pick up a few items. I left vowing never to return to Winn-Dixie AND VOWING TO SPREAD MY HORRIBLE EXPERIENCE WITH FAMILY AND FRIENDS.
My wife sent me on an errand to pick up some tomatoes; I picked them up assuming that the listed price would be the price I would have to pay. Imagine my surprise when I learned that the price was in fact a full 50% higher. I informed the cashier of this fact, and the cashier replied that the price was from a sale on the previous day. Ignoring for a minute the fact that this was 4:00PM the day after the supposed sale, the cashier proceeded to deal with me as though I had committed a mortal sin by questioning her foolish explanation for the mix-up. I spent thirty minutes arguing with this rude cashier and the patronizing customer service manager.
Surely a customer deserves better than this. Perhaps this is why I’ve tried to stay away from your establishment. Thank you for a refresher.
-Disgruntled Customer Who Will Start a Website