DHL Complaint - DHL a hassle, use FedEx or UPS
SEVIERVILLE, TENNESSEE -- Here is an example of how bad DHL works. They picked up a package for me 4 days ago but when I called today they don't know where it is! They said the tracking number means nothing and have no idea when I'll get it since they don't know where it is.
Meanwhile FedEx picked up a package for me 3 days ago. I went online with their tracking number and it actually told me the package was delivered and at my front door!
They have a great system for tracking that gives updates every time the package moves. UPS also has great tracking, DHL could learn a lot from FedEx and UPS.