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Napster Complaint - Cancelled Napster over 2 months ago - Still billing after cancellation 2 months ago

Still billing after cancellation 2 months ago - Complaint
Review by rstaples on 2007-12-20
WILMINGTON, ILLINOIS -- I Cancelled Napster over 2 Months ago. They are still billing my mother's VISA card $9.95 a month. I thought they were a respectful company. I guessed wrong, plus I couldn't even burn one song.

I want my mother money back that you keep charging her Visa card, it's only fair.
Comments:
Posted by Principissa on 2007-12-20:
Do you have any proof that you canceled? If you do I would suggest sending that in. You should also have your mother call up her credit card company and dispute the charges.
Posted by rstaples on 2007-12-20:
I quit Napster over 2 months ago, And you people are still charging my Mother's VISA CARD, $9.95 A MONTH ARE YOU GOING TO SEND HER MONEY BACK TO:
[removed]
Posted by MRM on 2007-12-20:
You will need to remove your home address, immediately, to prevent identity theft. There are alot of crazy people coming to this site and reading this. No offense to the crazy people who frequent this site.
Posted by jktshff1 on 2007-12-20:
tell your mommy to dispute the charges and use your own money.
Posted by jktshff1 on 2007-12-20:
btw, pay her back yourself and take it up with Napster.
Keep paying her back until YOU get the problem solved.
Posted by tander on 2007-12-20:
Did you know even though you pay for like Bearshare or Morpheus, not all songs are free, you still have to pay extra for most of the songs your looking for, don't know if Napster is like that. I believe your paying to take away the ads. Also don't use Morpheus, they are the worst and you WILL end up with viruses from using there program.
Posted by GothicSmurf on 2007-12-21:
Napster, I just can't quit you!

I suggest buying the albums direct from the artist. That is where they make most of their money is on merch an sales of their CD's direct.

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