British Airways Complaint - BA - flight delay, stolen items in my bags, poor service
JFK, NEW YORK -- I used British Airway to travel to Sudan on Nov 24 and returned to New York on Dec 9. Both days, my flights were delay and my luggages did not show up neither at Khartoum, Sudan nor JFK, New York until 2 days later.
On my returning flight to JFK, my flight was delay for 4 hours and my two bags did not show up in the JFK airport. Two days later, I received my bags and immediately noticed both locks were missing. My two cameras and backpack were missing.
Immediately, I called, faxed them 2 letters to file my complaints, but received no respond from them. My travel insurance company would not compensate my lost until I received acknowledge letter from them.
BA is the worse airline, I will never use it again. NEVER!