FootedPajamas.com Informative - Terrible customer service
I ordered from this site for my daughter for Christmas. As it got closer to Christmas, I emailed to check the status of my order. I simply received an email back stating it had been shipped. I wrote back to inquire when, the method of transport, what the expected arrival date would be or any other specific information that could be provided. No response was received. I attempted to call both their toll free numbers and toll numbers, but a recording came on in both occasions stating that the "mailbox" was full and no messages were being taken. Stay away from this online store. I have not received my merchandise yet and am wondering if I ever will.
They are not responsive and the email account ("gmail.com" instead of a company email account) and the "mailbox full" message when you call leaves one to believe this is not a reputable, professional company. At best they just have terrible customer service and at worse (depending if I ever see my merchandise), they are dishonest.
I can't judge that at this point, but would warn anyone who considers buying from this company to beware.