Fye Complaint - Coupon
Resolution Update on 12/22/2007:
it has not been resolved and probably never will be so I will not shop there anymore they are awful
WYOMISSING, PENNSYLVANIA -- I was in the FYE at the Berkshire Mall in Wyomissing Pa to purchase a dvd for someone.
The price was marked 44.99,no other sticker on the item. I had a coupon for 15 per cent off any dvd at regular price. Well when I presented the coupon the clerk refused to give me the per cent off claiming the item was on sale, I told him there was not a sale sticker on the item therefore I should be able to use the coupon. This store has absolutely the worst customer service and I will not be going back. I honestly do not know how they stay opened.
They are not customer friendly at all. I work retail and know for a fact they should have given the per cent off, what they did was illegal