Whirlpool - Why can't I get a refund owned it 4 months had 3 major problems
Stacked Washer Dryer LTG6234DQ4 - Complaint
I bought the washer dryer 4 months ago. Five weeks after I bought it, the dryer stopped working. The store I bought it at wouldn't do anything, but whirlpool did send a repair man as it was under warranty. The igniter was defective.
On the 12th of Dec. the washer made a big bang, and when I went out to check, saw smoke. I called whirlpool and asked for my money back, and they said all they could do was extend my 1 year warranty to 2 years and have it fixed It seems that a part(motor start capacitator) exploded in the washer. The repair man said he'd never seen that happen before.
Today, I'm doing my third load of wash after the repair, and went outside to do yard work. When I came back in, there was a smell of smoke again. I shut off the washer and called Whirlpool and of course it being Sunday no one was there.
Has anyone else had this problem?? I can't believe they expect me to keep this shoddy piece of merchandise. I think the second time it had a problem, it should have been replaced