Dodge Complaint - A multitude of problems
JORDAN, MINNESOTA -- I purchased a 2003 Dodge Ram 2500 with the Hemi, new, back in 2003. It has disappointed me time and time again. First, it was the overhead clearance lights. They were leaking and whenever it rained, especially overnight, water would pour onto my lap from the headliner. Specifically from the edge of the trip computer mounted above me. I took it to the dealer who claimed that they caulked them up, only for it to happen again and again. (That can't be good to have water pooling up in the roof somewhere.)
Then, while still under warranty, my check engine light would come on and the truck would run extremely rough, as though there were water in the fuel, anytime that I would let my truck idle to warm up in cold weather. (I live in Minnesota) The dealer told me that the throttle body intake was made of metal. In freezing temps, upon warming up the vehicle, that metal would produce condensation, therefore throwing sensors out of whack. There was a plan in the works to supposedly put out a recall on this problem and replace the intake with a plastic one. I haven't seen anything yet. That was 3 years ago. I still can't warm the truck up when it's below zero outside.
Then the multi-function turn signal switch acted up. I would signal left, my turn signals would flash right. And vice-versa. That turn signal arm also controls my wipers. They also acted strange. They would not go intermittent, they would stop on their own, they did whatever they felt like doing. I had it replaced while still under warranty 3 years ago. It started doing it again the other day.
While the truck was in for the turn signal arm, I asked them to look at the cruise control switch. I damn near break my thumb I have to push it so hard to get it to work. Sometimes it won't come on at all. According to the work order, they replaced that switch. Three years later and I still don't see a change. It still acts the same.
My biggest issue is the fact that I don't have any floor heat. The air only flows for defrost and dash vents. That started 4-6 months after my warranty expired. As I stated before, I live in Minnesota. Winters can be pretty brutal around here. My feet freeze all winter long when I'm in my truck. In fact, my floor mats stay frozen pretty much all winter. I had a buddy of mine take his truck in for the same exact problem. He has the same exact truck, only still under warranty. I took him to the dealer the day he picked up his truck after the repairs. I told them I had the same problem and that my warranty was expired. How much is a repair like that? They told me it would cost me $1800 to get my floor heat back. That was 2 years ago. My feet are still cold!
Last issue. In Minnesota we drive on the lakes in winter. They are covered with snow and ice. Last winter I was driving through fairly deep snow on a lake and put the truck in 4-wheel drive. (I rarely use 4WD) The wheels were not giving me the traction I expected nor needed. I heard allot of "clicking" going on under the truck. Not sure if it was the transfer-case or the rear end. That made me real happy!
In closing, I would like to stress that I take extremely good care of my truck. I perform ALL services by the book and on time. Aside from all these problems, the truck is in new condition.
(We also own a 1999 Dodge Intrepid. The air only comes out of the dash vents on that one too. No defrost. No floor.)
This is my 3rd Dodge Ram since 1996. The transmission went out on the previous 2 trucks.
I WILL NEVER BUY ANOTHER DODGE!!!!!!
I found this site looking for a way to tell the company that.