[X]
Write ReviewJump to 
1
Helpful
Votes
Votes
Sharper Image Complaint - Sharper Image promises - Pleo robotic dinosaur
Pleo robotic dinosaur - Complaint
I ordered this gift on November 27th. I realized that it was "back ordered" but holiday delivery was promised.
On Dec 19th Sharper Image told me that the item was shipped and they gave me a UPS tracking # (e-mail ). I spoke to them twice, by phone and they PROMISED it would be delivered by Monday, the 24th. When I checked with UPS on line, nothing matched. Turns out, instead of the promised "3day delivery" the item will be delivered on Thursday the 27th.
UPS told me that they have received many calls about Sharper Image deliveries. Sharper Image promised customers that there would be a Dec 25th delivery !!
I cannot express my disappointment. Thursday, the 27th is not the same. Sharper Image does not seem to understand what the meaning of a gift is.
I will NEVER trust them again.
On Dec 19th Sharper Image told me that the item was shipped and they gave me a UPS tracking # (e-mail ). I spoke to them twice, by phone and they PROMISED it would be delivered by Monday, the 24th. When I checked with UPS on line, nothing matched. Turns out, instead of the promised "3day delivery" the item will be delivered on Thursday the 27th.
UPS told me that they have received many calls about Sharper Image deliveries. Sharper Image promised customers that there would be a Dec 25th delivery !!
I cannot express my disappointment. Thursday, the 27th is not the same. Sharper Image does not seem to understand what the meaning of a gift is.
I will NEVER trust them again.
Comments:
Posted by MRM on 2007-12-24:
Sparticus, our regular member, had a similar problem as yours.
Posted by Noneill on 2007-12-25:
That is disappointing, but at least it will arrive only 2 days late. As they say, it can always be worse. Shame on Sharper Image.
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
