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Hitachi Home Electronics Complaint - Hitachi 42hds69 HDTV are lemons - Hitachi plasma 42hds69 HDTV
Hitachi plasma 42hds69 HDTV - Complaint
Buyer beware, BUYER BEWARE! Hitachi Tv's are lemons, (Junk). They look good at first, price is good but after a month or 2 they die. So if you do not want to waste your good hard earned money run from Hitachi. Boycott Hitachi Products. If it is too good to be true then it is. That should be Hitachi's slogan. (Sounds like a duck, quacks like a duck, it is a duck).
I bought a brand new 42 inch Hitachi 42hds69 Plasma TV and it just died after a month. It has been serviced 4 times already in 9 months. Replacing digital boards, power boards and other internal circuitry. Remember this is a brand new TV but you would never know it. 3 of those months we were unable to even use it because it was out of service.
I called Hitachi and spoke with senior manager who said he would look in to my complaint about my TV being a lemon and call me back. After a week, what a shock he never called back. After going to pick up my TV from Industrial Electronic Repair 407-855-7214 on Sand Lake Rd in Orlando Florida for the 4th time (They are clueless idiots) and seeing that they damaged my TV even further by putting a 3 inch gouge in the front.
I call Hitachi just to be told by customer service that [the senior manager] said that having the TV serviced 4 times and the service center putting a 3 inch gouge in the TV did not fit the bill to either replace the lemon or even provide an extended warranty. Hitachi said there was nothing they could do and [the senior manager] did not even have the courtesy to tell me himself but have customer service screen and flag my call. So now I am out all this money, Hitachi Tv is a LEMON and to add insult to injury the TV is damaged on the front as a reminder every day what a piece of junk Hitachi products are. Hitachi products are made poorly, customer service is non existent, Senior manager is a Yes man who does not believe 4 repairs in 9 months plus damage by Industrial Electronics Repair warrants any action by Hitachi for this TV being a LEMON. BUYER BEWARE, Stay away from Hitachi products. Unlike cars that have Lemon laws electronics do not so it is big business who will win every time.
Do not learn the hard way like I did. Once again Boycott Hitachi products or you will get burned the hard way as I did. Hitachi products are Junk Lemons with a quick expiration date. Send a message to Hitachi and boycott their products! And make sure you post your bad experienced about Hitachi on the boards and reviews so people know the truth about Hitachi.
I bought a brand new 42 inch Hitachi 42hds69 Plasma TV and it just died after a month. It has been serviced 4 times already in 9 months. Replacing digital boards, power boards and other internal circuitry. Remember this is a brand new TV but you would never know it. 3 of those months we were unable to even use it because it was out of service.
I called Hitachi and spoke with senior manager who said he would look in to my complaint about my TV being a lemon and call me back. After a week, what a shock he never called back. After going to pick up my TV from Industrial Electronic Repair 407-855-7214 on Sand Lake Rd in Orlando Florida for the 4th time (They are clueless idiots) and seeing that they damaged my TV even further by putting a 3 inch gouge in the front.
I call Hitachi just to be told by customer service that [the senior manager] said that having the TV serviced 4 times and the service center putting a 3 inch gouge in the TV did not fit the bill to either replace the lemon or even provide an extended warranty. Hitachi said there was nothing they could do and [the senior manager] did not even have the courtesy to tell me himself but have customer service screen and flag my call. So now I am out all this money, Hitachi Tv is a LEMON and to add insult to injury the TV is damaged on the front as a reminder every day what a piece of junk Hitachi products are. Hitachi products are made poorly, customer service is non existent, Senior manager is a Yes man who does not believe 4 repairs in 9 months plus damage by Industrial Electronics Repair warrants any action by Hitachi for this TV being a LEMON. BUYER BEWARE, Stay away from Hitachi products. Unlike cars that have Lemon laws electronics do not so it is big business who will win every time.
Do not learn the hard way like I did. Once again Boycott Hitachi products or you will get burned the hard way as I did. Hitachi products are Junk Lemons with a quick expiration date. Send a message to Hitachi and boycott their products! And make sure you post your bad experienced about Hitachi on the boards and reviews so people know the truth about Hitachi.
Comments:
Posted by PassingBy on 2007-12-26:
File in court.
Posted by superbowl on 2007-12-26:
PassingBy is correct, take Industrial Electronic to court and see if you can get Hitachi served also. Getting a small claims service on Hitachi could be a bit tricky though. If it were me I would try and serve Hitachi, Industrial Electronic and the retailer you bought it from. The judge can decide who will replace what.
Posted by CrazyRedHead on 2007-12-26:
I have a 20+ year old TV from Hitachi that is still working fine.
Posted by jktshff1 on 2007-12-26:
don't make 'em like they use to
Posted by vega on 2008-02-21:
they have your money, and could not care less .......
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