Kentucky Fried Chicken Complaint - Mix up - Drive Through
Resolution Update on 03/18/2008:
Resolved due to not further persuit on my part.
VERNON, CONNECTICUT -- Last night, I stopped by KFC for my son. My order was simple, 2pc chicken strip kids meal. 3pc strip order (my son eats a LOT), and a 4 piece biscuit for us to share.
Normally I check the bag before I leave the drive through, but my son was crabbing and I haven't had problems with that location before, and all the containers looked to be right.
When I got home I noticed they screwed up our order. We got the kids meal, no sides, not even the fruit roll up. To be honest, I'm not sure he even got his milk, which I thought was in the bag of food. Just the chicken strips. We did get our 3pc chicken, but instead of the 4 piece biscuits, we got one biscuit and a large order of potato wedges.
It wasn't busy, in fact we were the only ones at the drive through and there were only a few cars in the parking lot.
Just kind of annoyed as I was really craving their biscuits, but ended up letting my son have the one they gave us.
I tried to call the location last night, but kept getting a busy signal. I most likely won't do much about it, as it's not the end of the world and mistakes happen. I'll just have to make sure I check no matter how much my son is crabbing next time. I'm just really upset I didn't get a biscuit because I don't eat fast food more than a couple of times a year.