Fingerhut Complaint - Continuous Unwanted Calls
Representantives of Fingerhut have called me on my cell phone a total of 6 times now looking for someone named Ms. Atkins, whom I am not. The first call on Dec.19th of 07 at 10:49am, I simply told Fingerhut they had a wrong number. The second call on Dec.20th of 07 at 8:25am, I made sure to tell the rep. that I am not Ms.Atkins, they have a wrong number, please remove my cell phone number from your system. I was told it would be removed. The third call on Dec.21st of 07 at 2:14pm, I asked for a supervisor. The rep. hung up on me. The fourth call on Dec. 22nd of 07 at 8:59am when I asked for a name, the line "suddenly" went dead. The fifth time, on Dec. 26th of 07 at 11:53am, the caller never responded to my hello when I answered, and today, Dec.27th at 12:07pm, more joy. I re-explained for the umpteenth time that I am not Ms.Atkins and then simply asked for a supervisor. Of course, I was told by the rep. that the supervisor was in a meeting and that they would call me back. The rep. didn't want to provide me a call back number for the supervisor, nor would she find another supervisor, and or manager to speak with me. The rep. much to my dismay didn't have any customer service inclinations at all. She/ the compnay she works for is in error, and she didn't have any qualms showing how annoyed she was at my questions. I asked if anywhere in their system is there a note or anything at all stating that my cell phone number should be removed. According to her, there isn't, but that was all. The rep. basically said goodbye and hung up. No resolution or gasp! dare I hope for an apology? They are basically harassing me wih these calls, using up my minutes, and I can't find a corporate address anywhere on the web for a complaint/ help. The only info available is the customer service number, which hasn't helped. I've never done business with Fingerhut, and now I know never to do so.
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