Ganz Complaint - Website unavailable
PENNSYLVANIA -- My children, as have many other children, received Webkinz for Christmas. (In case you don't know, they are stuffed animals that come with a computer code which you enter into the website and get a virtual pet to play with in Webkinz world.) On Christmas day, the website was inaccessible due to the volume of users. This site moved slowly on December 26 and has been inaccessible the 27th and the 28th. Since you have to buy the plush to get the code, Ganz had to know that their sites would be overloaded. I understand that this is a heavy usage time for them with the holiday and kids being off school, but I have $30 worth of stuff here that my kids are wanting to play with and cannot. I also sent these to some other children as gifts and I'm sure they can't play either.
Ganz needs to upgrade their servers or only sell as many toys as their system can handle.