LG Electronics (Goldstar) Complaint - Shame on LG - Goldstar GWHD6507R

Review by bkrkim on 2007-12-28
FLORIDA -- May of 2007 we purchased a Goldstar model # GWHD6507R window air conditioning unit from Home depot. October 30th the unit was making ear curdling noise and was leaking water all down my wall. We called LG and was assured the unit was under warranty. They needed a copy of the receipt. Which we faxed to them. We were told a ac tech would repair the product. They gave us a number to call to get the tech to our house. So we called the tech and told him of the problem. He said he would come and pick up the ac unit. 2 weeks go bye and were still waiting for the guy to pick up the unit.

He said he ordered a part and it had not come in yet. How he knew what was wrong with the ac unit without seeing it is above me but OK. So he finally comes and picks up the unit. That was 2 months ago. We have been on the phone at least once a week and now not only don't have any answers we still don't have an answer or the unit.

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