Pearl Vision Center Complaint - Intellectually Challenged Store Personnel

Review by Reggie0 on 2007-12-28
GAINESVILLE, FLORIDA -- I recently received a grant from a charitable concern for a pair of eyeglasses. I chose Pearl Vision Center to buy them from. After visiting the store for an estimate on the glasses I wanted, I faxed the estimate to the organization, and then received a check, made out to Pear Vision Center. I took the estimate and the check back to the store, and ordered the glasses. When the associate took the check, he asked for my ID. I didn't know why he needed my ID when I wasn't writing a check, but I gave it. He disappeared for a long time, and then came back to say the check wouldn't go through.

After a lot of hassle, I had no choice but to return home and call the organization, who then called Pearl Vision. Turns out that the Pear Vision associate was trying to treat the check as a personal check written by me, and when that wouldn't work, he then said they don't take third party checks, (which of course it wasn't.)

After three days, they were forced by a regional manager to accept the perfectly legitimate check. What a bunch of dolts.
Comments:6 Replies - Latest reply on 2007-12-29
Posted by HKong on 2007-12-29:
Not once do you indicate you are the least bit grateful for your free glasses that other people must work to pay for.
Posted by Anonymous on 2007-12-29:
I was kind of thinking the same thing. Instead of looking at the positive of this whole episode, the poster chose to focus on how he was "mistreated". Maybe rose-colored glasses should have been ordered.
Posted by jktshff1 on 2007-12-29:
To add to HK..not even give credit to the organization that supplied the grant. There is not on hint of gratitude.
You got the glasses, be glad there was someone higher up that was kind enough to work out the problem.
Posted by Anonymous on 2007-12-29:
But people, Reggie was entitled to these glasses. Don't you realize this?
Posted by madconsumer on 2007-12-29:
it is a 3rd party check. and they require your id incase you gave them a bad check.

Posted by Ponie on 2007-12-29:
Did you send the 'charitable concern' a thank you note or did you send them a copy of this complaint instead?

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