Pearl Vision Center Complaint - Intellectually Challenged Store Personnel
GAINESVILLE, FLORIDA -- I recently received a grant from a charitable concern for a pair of eyeglasses. I chose Pearl Vision Center to buy them from. After visiting the store for an estimate on the glasses I wanted, I faxed the estimate to the organization, and then received a check, made out to Pear Vision Center. I took the estimate and the check back to the store, and ordered the glasses. When the associate took the check, he asked for my ID. I didn't know why he needed my ID when I wasn't writing a check, but I gave it. He disappeared for a long time, and then came back to say the check wouldn't go through.
After a lot of hassle, I had no choice but to return home and call the organization, who then called Pearl Vision. Turns out that the Pear Vision associate was trying to treat the check as a personal check written by me, and when that wouldn't work, he then said they don't take third party checks, (which of course it wasn't.)
After three days, they were forced by a regional manager to accept the perfectly legitimate check. What a bunch of dolts.