DirecTV Inc Complaint - Stay away DirectTV if you want to view HD channels
ELMHURST, NEW YORK -- My DirectTV/HD service disappointed me very much. I have a $29.95 family plan and a $9.95 HD access plan for over 1 year. I was able to view about 10 HD channels between channel 70 and 90, but channel 70 to 78 are no longer available since December 2007.
DirectTV customer service rep explained my HD access plan only gave me 6 channels (three of them are 231, 276, 284, I don’t remember the rest) which are HD channels broadcasted in regular signal, so DIRECTTV had the right to cut off any “preview” HD channels between 70 and 90. If I want these channels back, I shall upgrade my plan and pay something like extra $76 a month.
Well, I was told I would get Discovery in HD (channel 76) when I signed the contract. Now DirectTV broke its promise but the two-year contract still holds. Guess what? I would rather paying the early termination fee and switching to another HDTV service provider than throwing $76 a month to this company.