Earthlink Complaint - Not providing required speed, bad tech support
BERKELEY, CALIFORNIA -- I pay for 6mps DSL internet connection from Earthlink. I often get service at 1.5 download, and 0.3 upload. I have tried to use Earthlink chat tech support for this problem. The techs give irrelevant advice about changing browser settings, when I don't even use a browser for email. Then they simply stop responding.
Today I waited for a response for half an hour on two different occasions, and finally gave up both times.