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Sony Complaint - Windows Vista - VAIO Laptop Computer PCG-384L

VAIO Laptop Computer PCG-384L - Complaint
Review by oldsoldier on 2007-12-30
I've written to Sony three times to complain about Windows Vista on this particular laptop and they refuse to offer any downgrades from Vista to XP. I want Sony to fess up that this operating system was not fully tested on this computer and they fielded this machine without proper testing. I hold Windows partially to blame for this, they probably sold Sony a bill of goods that Vista was "good" for all new systems, which it is not.

I only want Sony to offer a downgrade and the drivers for the machine, if they did, this would be one smoking hot machine and wouldn't have the nonsense shutdowns we are dealing with now.
Comments:
Posted by MRM on 2007-12-30:
Go to Sony website, look for your laptop model, and download the latest drivers and patches for Vista. And also, Service Pack 1 for Vista will be releasing soon to correct the bugs in Vista, such as slow performance. So just hold on tight till Service Pack 1 arrives.
Posted by CrazyRedHead on 2007-12-31:
I heard that sometime between 2008 and 2010 that XP won't be supported anymore by MS. Is this true??
Posted by PassingBy on 2007-12-31:
Like MRM said you need to install the latest drivers and wait for the first service pack. We all tend to forget the when XP was first released it had huge problems as well.

Probably by 2010 XP won't be supported. It will be considered 'old' by then.
Posted by killerklown on 2008-01-02:
Posted by killerklown on 2008-01-02:
Sony has nothing to do with the fact that Vista just plain sucks. That's Microsoft you want to be complaining about. And if you want to upgrade to XP, it's super easy to find any number of copies online.

And yes, I said upgrade.
Posted by superbowl on 2008-01-02:
Killer is spot on "Vista just plain sucks", until MS releases the first Vista service pack Vista will continue to cause people probelms.

Once The first Vista service pack comes out like PassingBy says you will see MS start to remove XP from the marketplace.
Posted by funman1 on 2008-10-01:
I have downgraded a Sony PCG-384L Version VGN-FZ140E to Windows XP. I have all drivers needed for the downgrade and EVERYTHING on the laptop WORK 100% even the Camera.
One of the hardest things was getting the windows install disc to see the SATA hard drive. I have solved this problem and all others related to the downgrade.
The instructions are not for the faint of heart or the avergae user but it can be done!!!
Contact me at funman1steveAThotmail.com
Make sure the subject line is descriptive so I don't think it's spam.
Posted by Lin10 on 2008-10-12:
I had to return my new Vista Ultimate desktop to Sony. I really believe Vista was released without adequate testing. Mine would not play HDTV, which is what we purchased it for. They are clever at microsoft, they made a agreement with the manufacturers that support would not be thier problem. So if you complain to microsoft, they send you to Sony customer support who have been unable to get my desktop to work as advertised.
Posted by findgold on 2008-10-13:
Yes windows vixta sucks the big one. My 7 year old dell laptop with windows 2000 is faster then my acer aspire5100 which i got last year. now i think my next one will be made by apple because my acer seems to be going bad on me after only 13 months use... seems the cd/dvd and usb ports are becoming disconected to the motherboard and acer only wants $450.00 to fix it.

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