Tropical Thatch Informative - Sub-standard materials - thatched hut
I bought a thatched hut kit from Tropical Thatch, Melbourne Australia in August 2007. Half of it eventually turned up minus the posts on 24 December 2007 after numerous phone calls. A few more phone calls and emails (with no responses from TT) the poles turned up on 27 December but with the following issues:
- There are two carved poles with one carving and a third with a totally different one. The single pole is the one I ordered which leaves me with two poles with different carvings that I did not choose. Th
- Color is not uniform and all six posts are of different color tones.
- There is mold in varying degrees on all of the posts
- All the posts are damp and clearly have been so for some time given the advanced growth of mold.
.. All of the posts were supposed to be stained however they are not (some are, some are not and some appear to be partially).
No amount of phone calls or written correspondence has elicited any form of response from this company.
DON'T ANYONE BUY FROM TROPICAL THATCH IN AUSTRALIA.
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