Best Buy Complaint - Rude Department manager and false advertising
LYNNWOOD, WASHINGTON -- On 12-30-07 we went to Best Buy to buy an Acer laptop that was in their ad for $499. The salesman told me they only have the Optimized ones left which are $30 more. When I asked to talk to a manager he became rude and his manager said oh we have one left. Then we noticed about 6 laptops on the shelf. The sign said $499 and no mention of the extra charge for Optimizing. After being treated very rudely and being told that they would escort us out of store, I talked to the store manager and he apologized and admitted that they were wrong. I think this is a scam to force people to buy the $30 optimization.
Also at their checkout anyone can just fill out a form and get reseller purchase with tax exempt in any company name. they do not check any credentials.
This company has rude employees, bad procedures. Do Not Shop There!!!!!!!!!
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