Precision Tune Complaint - Racism Determines Care Care In Greensboro Nc
GREENSBORO, NORTH CAROLINA -- Last month I took my car to the same PT shop on West Market street that I'd used before but discovered that they'd had ANOTHER manager change and this guy made me feel queezy. He had a cold, perfunctory manner, an unprofessional, southern drawl and a profit-first customer-last attitude of STRONGLY,recommending services that made him the most money whether they were needed or not.
Then the latest trainee who worked on my car seemed not to like my Hispanic & Asian stickers & window graphics even though I'm white! I could tell this by his frequent cold stares at me while I sat in the waiting room. In addition to the regular oil change I agreed to additional services which totalled $115.00 But after I drove my car away the passenger compartment began to smell like OIL burning which made me feel dizzy when I got out of the vehicle. It turned-out that he had spilled or poured oil ALL-OVER my engine compartment. When I called the manager the next day to complain, he became irritable sounding and immediately went on the 'defensive' claiming that it "not something WE DID".
This just proves that he's used-to getting complaints from customers and has his attack plan on the ready. Rather than return to this nasty shop on West Market street I went to the PT on Battleground ave. where they were polite and corrected the mess the other shop had made.