Old Navy Complaint - Return policy is the pits
SOUTHAVEN -- No store credit? Wait for a gift certificate in the mail? Give me a break.
This is a lose/lose. I would have spent more money and bought additional items if you would have just given store credit for my return.
Keep it...its the last I will need from you. And for those who say its needed due to shop lifters...how about designing your stores so someone can actually monitor the returns as they are brought in or as people leave.