AirTran Airways Complaint - Awful experience
I had a horrible experience when flying with my wife and my 2 kids (2 & 6). We got seats only at the check in and then it appeared that all our seats were middle seats. They expected the 2 kids not to sit next to their parents!!! Before we boarded they told us that they cannot do anything about that and the flight attendant inside the airplane will take care of it. Inside the plane they said that we should take off this way and then they will see if they can change the seats. We said we would sue them and then one of the flight attendants said she does not want to travel with us, so they took us off the flight (without our luggage of course) and booked us to the flight on the following day.
They may have low prices but it just is not worth it. We are frequent fliers - and never had such a terrible experience.