El Pollo Loco Complaint - El Pollo Loco is Falling Apart
NORTH HOLLYWOOD, CALIFORNIA -- Complaint to El Pollo Loco:
"First of all, how dare you require my address in order to complain!!!
I have been visiting your chain since 1988. Today was the worst experience ever at the Burbank blvd, North Hollywood location. The quality control was terrible. No breasts. No wings. No avocado salsa. No nacho cheese. Chunky and very watery salsa. The chicken in the tostada salada was old and tasted like it was refrigerated over night. Every trip to this location seems to get worse and worse. They rarely have ice cream and when they do, they stop making it at around 7:00pm. Often the cheese and fries are kept until they become very stale. The beans consist of about half water. I often wonder if I am going to get samanila from the very lighly cooked chicken. I don't think the owner even gives a damn about the customers, and he lost one today.
cc: Better Business Bureau