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Emoda.com Complaint - Return "policy" and "help desk"

Review by Blondij2001 on 2008-01-03
P. HILL, CALIFORNIA -- I ordered an Affliction t-shirt from Emoda.com for my boyfriend and when it didn't fit properly, I contacted the company to receive a return number. It took 8 phone calls, 12 emails, and a complaint filed with the Better Business Bureau for them to finally contact me back (a month and a half after my first request for them to contact me).

Moreover, they would only give me store credit to use since they didn't process my return within the 21 days from when I ordered it.

DO NOT SUPPORT EMODA AND THE HORRIBLE COMPANY THEY ARE!!
Comments:1 Replies - Latest reply on 2008-05-04
Posted by Starkles on 2008-05-04:
i used to have problems with emodas customer service but my most recent transactions were cool. I was suprized that they actually had all my things in stock and actually had a customer team that helped me.

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