USave Car Rental Complaint - Please Don't Rent! - Car Rental

Review by customer1234 on 2008-01-03
TAMPA, FLORIDA -- December 2007 -- I rented a vehicle on-line through ACE car rental and when I had trouble finding the pick-up van parking location on Cypress Street which would take me to off-site car pick-up, the guy on the phone (he said his name was Derek) hung up on me ...twice. And when I got there and vented to the manager, they refused to rent me the car.

Luckily EZRent was right up the street but I will never rent out of the airport again. And, even though I rented through ACE, the actual car rental name was USave.

So please, for your personal safety, avoid this location.

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