CTI Complaint - Rude Representatives
ILLINOIS -- Representative refused to identify company and the purpose of phone call he made to my home. Representative expected me to give out information on the whereabouts of a person and when I asked him again to disclose to me the purpose of the phone call, as it is unwise to give out personal information to people I do not know, he had quite a rude comment and hung up on me. Just to remind you, he called my home requesting information about a young lady.
I called the number back on my caller ID, and spoke to another representative who told me that the company is a collections agency and that I shouldn't be expected to give out personal information just because someone asks for it. She told me my number would be taken out of their files. Although she was not rude, she offered no apology on behalf of he company.
Thia company in unprofessional, and definitely harassed me in my own home on my private telephone line. Expecting information without introducing oneself is unsafe and should never be expected.