DHL Complaint - Dishonesty and Downright Poor Service
WARRENTON, VIRGINIA -- DHL phone reps and supervisors lied to us about estimated delivery of our delayed packages from Amazon. This complicated Christmas gift giving a great deal. Then they lied about scheduling the pick up of the delayed gifts because we had since then bought other ones. It took 3 tries to get packages delivered but these were 5 days late.
It took another 5 days of calling to get the delayed packages picked up. Multiple reps in calling centers across the country did not complete the pickup request. I hope Amazon ships with another company.