JetBlue Complaint - Jet Blue Loyalty Awards Program - SCAM
PITTSBURGH, PENNSYLVANIA -- After trying to book an awards flight for a week and being told that there was a computer glitch in loading award seats for many city pairs I was told they were "sold" out. I spoke with the True Blue program manager and was told that there were no award seats allocated for PIT to SEA during the week I wanted to travel. After doing some additional checking I discovered that there were no award seats between PIT and *any* Jet Blue west coast destination. The program manager was quick to point out that these weren't black out dates because there were award seats between at least one city pair every day of the year.
In checking, their fares weren't competitive between these cities either -- both AirTran and Air Canada provided better rates. Jet Blue is definitely NOT True Blue, but a wannabe in this space.