D & D Delivery Inc. (Thomasville, Nc) Complaint - An Absolute Nightmare!!
THOMASVILLE, NORTH CAROLINA -- D & D Delivery brought new Drexel Heritage furniture to our home in Oct. Not only did they: (1) show up at 7:30 A.M., almost SIX HOURS EARLIER than THEIR SCHEDULED TIME (which was 1-4:00 P.M. and I was getting off work at noon to go home and wait for them; but instead they made my husband, who was leaving when they pulled in our driveway, TWO HOURS LATE for work!!) and (2) make an enormous mess of ripped boxes and packing material in our driveway and yard, which BLEW all through the neighborhood while they were inside trying to set the furniture up, they also (3) RAN OVER OUR $500 IRON mailbox and post as they left (without cleaning any of their mess)and kept right on going!! I have been on the phone NUMEROUS times with the owner, Don Jarrett, who is a rude, unreasonable, filthy-mouthed LIAR. Initally, he said he would talk to his driver and call me back; he never did. He also told me to fax the police report, photos of the mailbox and the bill to replace it.
I did all of that IMMEDIATELY and now, THREE MONTHS and a dozen phone calls later, HE STILL REFUSES TO PAY for the damaged property. I have FINALLY contacted his insurance carrier (through the police and NC DOT) and hope to be getting a check soon. PLEASE do yourself this favor: ASK your (NC and SC) furniture dealer WHO THEY USE FOR DELIVERY!!! If it's D & D, say "NO THANKS!!" I will NEVER AGAIN order furniture from ANY company who uses those dishonest idiots to deliver. Period.