Staples Complaint - Poor service - kodak M853 camera
NAPLES, FLORIDA -- On 12/17/07 purchased camera and photo printer combination. Printer was not in stock, salesman asked if I would return to the store in a few days and pick it up. Returned to the store three days later, no printer, no back order, nothing. Manager suggested I go to another Staples store, 5 miles away and pick it up. He assured me one would be available and said he would call to make sure. Went to the other store and was informed there was no printer available for me although he had one, in house, that was backordered for another customer.
After noting my purchase date, he decided to give me the other customer's back ordered printer. Store that made initial sale is at 6305 Naples Blvd. Store that supplied the printer is on Immokalee Road.