Sprint PCS Complaint - The worst customer service ever!!!
SEATTLE, WASHINGTON -- I have been with Sprint since 2000. Unfortunately I did not fully understand that upgrading my phone was extending my contract another 2 years each time!!! They have the worst customer service, don't ever sign a contract with them. They charge you for things you don't use and when you try to dispute the charges they fight you tooth and nail.
If your phone breaks, they never have the same phone to replace it with and then they give you some crappy refurbished phone. BAD NEWS