Liechty Manufactured Homes Complaint - Poor follow-up customer service and repair work
We purchased a double wide manufactured home from Liechty Homes. The purchase included delivery and set up. Two years after purchasing, delivering and setting up our home, we discover that Liechty Homes failed to properly seal the center seam under the home where the two halves comes together. As a result, mice have gotten up into the belly of the home and have come through very large openings around the plumbing that Liechty failed to also seal around. The mice are not in the home but in the enclosed areas under the sinks, bathtubs, and showers. The smell from the feces and urine is sometimes unbearable. Liechty Homes has refused to do anything about this. We have been forced to go to the Division of Insurance and the Attorney Generals office.
It will cost a small fortune to pull out the tubs, sinks, and showers and clean out all the mess and seal around the pipes and also to replace the liner under the home where Liechty failed to properly seal it. Liechty's response and denial to do anything is because they are saying the mice are getting under our home because we do not have our home on a foundation and only have it skirted, which is true of 90% of manufactured homes in South Dakota. Why does no one else seem to have this problem with their manufactured home with skirting? Could it be because their homes were properly sealed underneath to prevent rodents from entering? I believe so. As an example, I also have a camper and it is not on a foundation, but I do not have mice problems in it.
The reason, because it is sealed underneath to prevent rodents from getting in, just as my home should have been. We have contacted the registered a complaint with the BBB. Our next step is also inform the media of Liechty's poor customer service and set up and repair work. I do not recommend anyone purchase a home from Liechty Homes.