Home Depot Complaint - How a call from collections personnel was in a threatening manner
SAN ANTONIO, TEXAS -- I am not a consumer of Home Depot, however my ex-husband is. I have never applied or signed for an application. I told the agent this when she called me and came on very strong. She said it didn't matter, my name was on the application and I felt threatened and unsure of what she was referring to. However, she was very smooth and expertly manipulative. She was calling about the ex's being behind in his payments. I told her I knew nothing about him as we had been divorced several years. Only that he had made some purchases at the store after our divorce. She continued politely that my name was on the application, but not my signature. Why or how it got there she did agree to research. However, the matter needed to be resolved or lawyers would proceed.
Leading me to believe I would be involved in God knows what. I was polite also. But, she told me one of us had to resolve this. The pressure was on. She said this, if not taken care of it would be on both our credit reports. She was only offering an opportunity to resolve the matter(that was good) and it had to be done now. So, trying to protect myself and still feeling overwhelmed by her, I agreed to cover this.I was pretty sure if he hadn't been able to meet his responsibility yet he couldn't now.
However, not until our 2nd conversation and after I agreed to pay over the phone did she mention I could have refused to pay for the debt (I knew I was not responsible for) and then said the ONLY action lawyers would have taken was toward the credit reports. Had this been made clearer to me I would not have put this burden on myself. This is NOT a complaint towards Home Depot, but towards how this collection agent of theirs politely scared me with insinuations of legal action and the need to be resolved right now. Does anyone evaluate these people? I know they have a hard job to do and it is necessary.
But, this had nothing to do with me. She needed to go to the one responsible.