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Bill Seidle Chevrolet Complaint - Dishonest Shoddy Repairs

Review by cagy2 on 2008-01-09
CLERMONT, FLORIDA -- To: Edward Peper, Jr, General Manager
Re: Bill Seidle Chevrolet, Clermont Florida
Jan 8, 2007

I went to the internet for Bill Seidle and found that I am not alone in my dissatisfaction with the work or lying ways of the employees. A $400 plus repair job cost me $1704.95. I was charged for parts never installed, billed for a core charge and when I requested the old parts, was told it would cost me $25 more. Never received all of the replaced parts, so don't know if they were replaced in whole or piece meal.

The U-joint was dropped and I was charged for a new one but the pictures prove it was never replaced. Was told they replaced one of the four caps on it and charged for a new one. The starter worked fine until the day I picked the car up and was told the starter was shot. They had put 3 miles on the truck during the week they had it and it started fine ever time I was there. I say they broke the post off the starter solenoid buy using the super charger to turn the engine over. They said they never replace just a solenoid, only the whole thing.

First day was told over the phone, the battery was shot and it needed new tires. I went and retrieved the almost new battery and took it to the place I bought it and it checked out perfect and is still doing fine. The tire have 3/16 tread over the wear bars.

I could go on and on about the shady dealings and evasive and self protecting answers. I told them one doesn't ask the bank robbers if they robbed a bank !!!!!!!

Any comments please feel free to email me @ Cagy2@aol.com
John Grafton
Clermont, FL
Comments:2 Replies - Latest reply on 2008-01-09
Posted by Sarah May on 2008-01-09:
If I'm not mistaken, you're always entitled to the old parts. Isn't that law? I really don't think they can charge you for that. Sorry for your experience and thank you for the review. You probably don't want to post your email address here, though.
Posted by cagy2 on 2008-01-09:
Everyone must have my email by now anyway. This outfit runs on the premise that customers are stupid and to sue them is costly for us. This dealership says they don't have a general manager and is a team effort. Therefore fill up the jail cells with all of them. I walked into the customer waiting room there and another dealership and expounded my distaste for them and warned them not to go there.
They are required to give the parts back if asked for but if they don't what can you do. Sorry I paid them off. Next time I won't be so quick and let them sue me.

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