Best Buy Complaint - Sales, Supplies On Hand And Tricks
STATEN ISLAND, NEW YORK -- Best Buy had a good sale price on an HP Laptop complete with some accessories. I phoned in for availability, was assured they had one in stock. When I arrived at the store I was informed the one in stock was also equiped with additoanl items, virus protection and so forth and woudl cost me over $100.00 more. I was told that maybe they would have more later in the week, but that none could be ordered.
I am led to believe Best Buy hedged on their offering in hopes of coercing much larger sales and costs than advertized. This cost me almost two hours of productive work time. I left the store empty handed, and the store failed to make a sale from me.