Toys R Us Complaint - Selling broken toys
TOTOWA, NEW JERSEY -- In the last few months, I have purchased several toys from Toys R Us being a new mom of two. And in that time, I have had to repeatedly go back to the store because more than half the toys I purchased were faulty with missing parts, broken parts, or simply not working at all. The sad part is, I am not even exaggerating. Having Christmas just passed, we received several toys. I brought back more than half. MORE THAN HALF.
I keep thinking how could this be. How is it possible that a big chain could sell so many defective toys? I keep going back thinking, it can't happen again.
But after the last few months, I am completely irate with Toys R Us and their terrible service and lack of quality.