Getty Complaint - Refusal to let me fill gas at Gas station
RIDGEFIELD, NEW JERSEY -- I had a horrible experience at Getty gas station at 9:45 AM today (10 Jan 2008). The owner/manager manning the gas pump at the time turned extremely rude when I told him I would prefer to fill myself and don't need any help. At this he became very angry and told me I can't fill gas at his station and asked me to leave the gas station immediately. Taken aback at the shocking behavior, I tried to reason with him but to no avail. I was running low on gas at the time.
I had no option but to go to another gas station. I fail to understand:
1. Is it mandatory to have the attendant service at Getty? (I never use one at Getty station in Fairfield, CT).
2. How can a gas station refuse service and go to the extreme of asking the customer to get out of the property?
The owner/manager of the pump was almost threatening to me to get out and his associate got abusive using four letter word. I was really scared.
How can Getty have such franchisees? The minimum Getty should do is revoke the license of this station.