Pep Boys Complaint - Horrible Customer Service
SYRACUSE, NEW YORK -- Well everyone there when I call to find out about my order of a rim that I had ordered about 2 weeks ago today, passes the work onto someone else and so on and no one ends up helping me they tell me to call back at a later time and the same stuff goes on. They use the holidays as an excuse but yet I ordered some other parts for my car from other sites a week later and I have already received them. The reason I need to order a rim is non sense also they wouldn't put my tire on without me buying a rim.
But the rim I had on my car was perfectly fine and it doesn't let any air out of the tire but yet pep boys says it will. All in all terrible service all around the store. This place is a joke this was my first time shopping there thinking it was good but it isn't and I will not go back there again