Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

4
Helpful
Votes

Northwest Airlines Informative - Expiration Dates And Boarding - Ticketing

Ticketing
Review by GothicSmurf on 2008-01-11
I just printed out a ticket confirmation email from Northwest Airlines I just wanted to point out a couple of things as people seem to not read or understand terms.

1. The Unaccompanied Minor Fee has TWO separate service numbers. One for the trip out and one for the trip back. Those are printed on the confirmation email that I will bring to the airport with me (no later than 5:40 am for a 7:40 am flight- Thanks MOM!)

2. The BIG ONES:
CHECK IN BOARDING REQUIREMENTS: Passengers not checked in at least 30 minutes (except Atlanta, Denver, Tampa, LA, DC and Newark which require 45 and Las Vegas 60) and on BOARD 15 minutes before scheduled departure time for domestic, CHECKED IN 60 minutes and on board 30 for international may have their assigned seat and reserved space canceled and will not be eligible for denied boarding compensation.

DOMESTIC TICKET EXPIRATION: Refundable and Nonrefundable tickets expire ONE YEAR after date of FIRST DEPARTURE on ticket. Once any ticket expires, Northwest will retain all amounts collected from passenger as and administration service charge/ cancellation fee.

3. They also list luggage information- size and extra costs, changes and refunds WITH the number to call, and terms and conditions.

Edit: I wanted to point out that ALL the above listed information is IN the E-Ticket confirmation email.
Comments:
Posted by KenPopcorn on 2008-01-11:
Well said, GS
Posted by Principissa on 2008-01-11:
Great information Gothic. I wish people would be as diligent as you and pay more attention to these things before they complain about the airlines.
Posted by jktshff1 on 2008-01-11:
VH the only thing I would add:
Las Vegas, Atlanta, Chicago, DFW: get to the airport 3hrs ahead.
Yea, you might spend a little time sitting there, but it's better than the alternative.
Posted by yoke on 2008-01-11:
If you read any company policy it is amazing how easy it is to be a customer.
Posted by MRM on 2008-01-11:
Good to know these reminders when flying.
Posted by WaxRash on 2008-01-11:
very helpful to those that fly.

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Northwest Airlines:
Overall Rating:StarHalf starEmpty starEmpty star