People PC Complaint - People PC is awful to cancel
I mistakenly tried a 30 day free trial of People PC. The service was okay, but I decided to stick with my other provider. I had to email the company to get a phone number to call, to cancel. Here is the number 1-866-772-6277. It was easy enough to get through, but the customer service reps do not speak clear English (imagine that!!). They pressure you into accepting 2 more months of free service, and they lower the monthly price after that. Okay, so I call to cancel again before the time is up, and it is more of the same. And, because you can barely understand the CSR, you don't really know what you are agreeing to. I just wanted to cancel!! Then they try to get you to keep the people pc email address, for a fee of $1.50 per month. It goes on and on. I am now convinced that these companies benefit greatly from the consumer not being able to understand the CSR's.
As far as I am concerned, this is horrible customer service. They make it nearly impossible to cancel. I will never try People PC again!!