Wal-Mart Complaint - Black Table - Furniture
ATHENS, TEXAS -- December 17,07
I WANT TO SHARE WITH YOU MY EXPERIENCE WITH WAL-MART HERE IN ATHENS TEXAS,
I NOTICED WHILE I WAS SHOPPING IN TYLER, TEXAS. A BLACK PEDESTAL TABLE AND 4 CHAIRS FOR $229.0O
In my wisdom I thought, that I could go back to Athens Wal-mart and see if they had the table on display, like Tyler did. Low and behold, they did not. I stupidly thought that they would order the table and that would be it. To my dismay, the clerk I asked tried to look it up on line. One quick look and he said,” NO IT IS NOT ON LINE, EVEN THOU YOU HAVE THE NUMBER AND EVERYTHING, IF ITS NOT ON LINE WE CAN NOT ORDER IT.” I then said, but they have it in Tyler and Corsicana, 36 miles away, He replied, “’MAM I CAN NOT HELP YOU.” I just left upset. That was in November, I kept looking for the table at the Athens wal-mart thinking in my stupidity that they would have it since they had the rest of the black setting. No it never showed up, Being that I didn’t have a truck myself to haul it from Tyler or Corsicana. I again tried. I was given the same answer as to EVERY WAL-MART IS DIFFERENT, WE DO NOT CARRY THE SAME ITEMS, this from a manager. Then I remembered my friend that lived in the same complex as I do, right behind Athens Wal-mart, had the same experience, By this time it was December, that table never left my mind, so I had my aid called up the Wal-mart on hy64 in Tyler and a person name Lavern helped me out, he located the table, had it in stock, put my name on it and I hired some one to go to TYLER TEXAS,, 36 MILES AWAY and pick it up. They were wonderful.
Now I have seen ads on TV where Wal-Mart says "WE WILL SHIP TO OUR NEAREST STORE" over 3 times. I am very upset about this., very. Why wouldn’t they do this at ATHENS, TEXAS WAL-MART they were very rude and ugly both times, in fact, I have been in there many times and got snotty answers from the clerks. I am a regular shopper at Athens, Texas Wal-mart. I am very very upset about all this. I would like to have the money back for having to hire someone to go and pick this table up.