Beltway Auto Mart Complaint - Didn't honor warranty - 2001 Dodge Stratus

Posted by jktshff1 on 2008-01-13:

A lot is being left out here.
How did you get a warranty on a 2001 model car and what does it state?
How many miles are on the car?

Posted by Starlord on 2008-01-13:

Warranty? On a seven year old vehicle? Show me where Beltway is, cause I wanna go there and buy a car. Every used car lot I have seen either only sells their cars 'As Is,' or they will sell you a warranty that will cost you more than any part that breaks will cost, and excludes a ton of stuff, like gas caps that cause your Check Engine light to come on. Used cars are usually in a state that a dealer offering a warranty is a fool.

Posted by fancfre on 2008-01-13:

The warranty was an in writing 30 day covers everything. Like I said they at first wanted to honor the warranty but soon backed away. (I bought this vehicle for my Daughter as her first) If you want to go to Pasadena maryland to purchase one they all have warranties...Good luck

Posted by dealerdirect on 2008-01-13:

State of Maryland requires a 30day/1000 mile warranty be provided on state inspection items at a min. Guess what! Check engine light is part of that. You need to contact the MVA in Glen Burnie, go to the dealer licensing and regulations on the second floor and file a complaint. That should get a much better response than the BBB could ever get. Good Luck

Posted by Starlord on 2008-01-13:

Interesting, thank you. Just proves Maryland is a weird state.

Posted by fancfre on 2008-01-14:

dealerdirect..Thank you, these people have done this before and I think they should be stopped

Posted by jktshff1 on 2008-01-14:

see, someone here has a good answer!

Posted by DebtorBasher on 2008-01-14:

Dealer...you're overdue for your 4th star!

Posted by jktshff1 on 2008-01-14:

whatta bout my 3rd???

Posted by mydogbozo on 2008-01-31:

Dealerdirect is correct. I spent 12 years in car dealership befre wising up andgetting out for good. Go to the MVA and complain to the Maryand State Inspections Division. Beltway Auto Mart mostly acquires their vehicle at a few different auto auctions. Auto auctions mainly deal with vehicles (mostly high mileage) that were trade-ins and rather than trying to sell them at large dealerships, the large dealerships take them to the different auctions. Where, at that time, the small independant dealer buy them and try to resell them. Also, at these auctions are, what as known as "manufacturer buy-backs", and these are cars that were repurchased by the manufacturers for different reasons. Mostly because they are vehicle which were deemed "unrepairable". But after "Joe Fly-By-Night Motors" buys the vehicle, they DO NOT have to advise you by law that they acquired it as a buyback. I can go on and on. You known there are a lot of these "Hurricane Katrina" cars, which are flood damaged, that these small dealers are trying to patch up and sell. After a vehicle has been flood damaged, the Electronics are NEVER the same and the ENGINE (EMISSION) LIGHT will come on continuously, no matter what you do or regardless of how many times a tech resets it. I wish you the bast.

Posted by buddymastin on 2008-02-02:

I also bought my vehicle from Beltway Auto Mart. I noticed problems on vehicle before buying. Thay told me to bring it back next week and they would take care of it. when i bought it back the next week they kept the vehicle all day then they told me they would not spend one penny to fix my vehicle. I contacted the Attorneys general office and BBB. BBB wanted to charge me to help and the AG office said they could not force Beltway to do anything. Don't believe a word Beltway says. Once you walk out the door you are on your own.

Posted by mydogbozo on 2008-02-02:

I know where this place is. About 2 miles south from the dealer where I used to work. A fly-by-night dealer most definetly.

Posted by fancfre on 2008-04-09:

Just an up-date, the BBB has offered arbitration but Beltway has not responded. (shock) At this point I can take legal action against them. Some may say it's not worth it but who knows what a judge may do in these times.

Posted by vcs on 2008-05-30:

i bought a Mercedes they said the a/c was low the sales person said the charged the a/c it was low and come to find out id needs $2k in repairs also the warrente they sell DO NOT GET IT i sold the car and i asked for a refund on my extended warrantee i spent $2k on that and i owned the car for 1 year and they said i get no refund so i am out everything DO NOT DEAL WITH THEM THEY ARE SHADY also when i drove down there and i noticed the side light was broken they said it was a ebay car so i had to repair that and they did not tell me the pixles on the dash were out cost me $400.00 they said i am on my own to fix it so i am out k3K DO NOT DEAL WITH THEM!!!

Posted by vcs on 2008-05-30:

john and his little weasel's all that company is get you'r money and run and they even forge info on credit application's as what i was told they told me i was a doctor and i am only a driver so watch out for them, can you say FRAUD!!!!

Posted by 99svtlightning on 2008-06-13:

Stay away, far away!

I went to look at a vehicle there this past week. It had an inspection certificate, but the emergency brake was broken. Looks like they cleaned the car up, but did nothing mechanical. Even the oil was dirty!

Ok, so I decided I'd move forward and make an offer. It was advertised in AutoTrader, which led me down the path to Beltway Auto Mart. I offered them within $500 of what they were asking. The response was no? So, I asked why? I guess they had quite a few calls on the car that day and decided not to honor the AutoTrader price. On their website the car was listed $2000 higher. This wasn't a mistake, it was simply a waste of my time. They advertised it lower on AutoTrader to sell, received a few calls and decided to up the price.

I'm sure the people calling didn't find the car on their website, that's for sure. It was found on AutoTrader and at the price they were asking, was reasonable at best. For $2000 more, they are out of their mind. They didn't even want to barter...very bad business practice!

Posted by FAIRMINDED on 2008-07-13:

My Experiences. Theres TWO Sides to every story. If these were valid claims, the MVA would have made the dealer fix the problems for these people. I know MVA LAW. The State of MD & The MVA are both CONSUMER DRIVEN. MEANING they look out for the consumer in EVERY instance UNLESS THE CLAIM IS COMPLETELY UNFOUNDED. SOUNDS LIKE THEY ARE UNFOUNDED. EVERYONE HAS AN OPINION. MOST OF THEM ARE BIAS AND FROM WHAT I HAVE READ HERE IS A BUNCH OF JUST THAT BIAS OPINION'S.

Posted by fancfre on 2009-01-29:

After over a year I was contacted by the BBB. They stated the Buisness wanted to go to arbitration on my case. I got all the paperwork needed and sent them in. The BBB advised the Buisness might just settle and pay my repair bill....shock of all shocks the buisness now has refused to go to arbitration.

Posted by Annoyed1976 on 2009-07-13:

This place is one of the worst shadiest dealers in the area. My car only lasted maybe 6 hours!! I have filed many complaints including MVA and I got a lawyer. I can;t even drive my car. This place bites and needs to be shut down.

Posted by FAIRMINDED on 2009-07-13:

Annoyed1976, Sounds to me like your just bashing a dealer without any merits. Why do you not explain your situaiton, instead of using the method that you did. I would be careful, there is not a fact in your statment. Without fact you may be in jepordy of slander... Be careful. Try to state facts and only facts.